Majordia vs. Touch Stay: Which Digital Guest Guide to Choose in 2026?

Are you looking for a digital guest guide and hesitating between Majordia and Touch Stay? Both solutions belong to the same product family: a traveler guide accessible by QR, link, or light app, with Wi-Fi, rules, and practical information. The difference is mainly in monetization, automation, and the multi-property scope — not in the presence or absence of a guide.

This comparison is for short-term rental hosts, concierge services, and small independent hotels in France and Europe. We detail the concrete criteria for choosing, without disparaging a competitor: Touch Stay remains a reference in the Anglo-Saxon market; Majordia aims for a phygital positioning (QR + shop + AI + host cockpit).

What the Two Tools Have in Common

Before listing the differences, let's establish the common ground. Both tools offer access without an app (or with an optional app) via link or QR code. They offer modular sections: Wi-Fi, rules, contacts, local guide. They allow for centralized updates from a host back-office. They serve the interest of self-check-in: the traveler consults info before and during the stay.

If your only need is "replace the paper binder with a clean page," both may suffice. The decision becomes interesting as soon as you want to collect for extras, reduce OTA messages, or manage multiple properties with a team.

Synthetic Comparison Table

The "variable" lines for Touch Stay reflect an evolving offer: always check the pricing sheet at the time of your subscription. The goal here is to give you a reading grid, not a contractual quote.

|> Take Action — Explore the interactive guide or create your free account (1 property, 6 tiles).

Traveler Journey: Similarities and Nuances

Before Arrival

Both allow sending a link before check-in. The traveler finds codes, Wi-Fi, and rules without searching through Airbnb or Booking messages. Majordia emphasizes a short link per property and a physical QR plate at the entrance — useful when the traveler hasn't found the SMS.

Touch Stay is recognized for a proven UX and a content library; Majordia offers FR templates (rules, upsells, check-in) and a downloadable self-check-in checklist.

During the Stay

Where Majordia stands out for many French hosts: the integrated shop. Offering a late checkout, a breakfast basket, or extra cleaning with card payment avoids "Can you transfer on PayPal?" exchanges. See our upsells and revenue guide for orders of magnitude.

Touch Stay can cover info needs + local recommendations; for systematic monetization from the guide, compare the tiles actually included in your quote.

After Departure

Both support review collection and the local guide. Majordia connects the guide to the host cockpit (consultation stats, sales) and to team flows for concierge services. If you manage 10+ properties, the multi-property logic often carries more weight than the design of a single tile.

Monetization: The Criterion that Tips the Balance

Many hosts adopt a digital guide for fewer messages. A significant portion also chooses it to increase the average basket: early check-in / late checkout, welcome basket, equipment rental, mid-stay cleaning, partner shuttle.

Majordia integrates Stripe and displays a 2% commission on additional sales through the guide (excluding subscription). The ROI calculation is simple: a few dozen euros of extras per month often cover an Individual plan.

Touch Stay can integrate with third-party ecosystems depending on your stack. If you already have a payment tool or a PMS that handles extras, the gap narrows. Otherwise, concretely test the "click → payment" journey on both sides with a real scenario (e.g., 2 PM departure).

Automation, AI, and Operational Load

AI Assistant

On Majordia paid plans, AI Majordomo answers recurring questions based on guide content (Wi-Fi, trash, parking). The goal is not to replace the host on a dispute, but to absorb 40 to 60% of low-value questions according to field reports.

Touch Stay and other players offer or plan AI functions depending on versions. Compare: source of truth (the guide vs. generic FAQ), languages, and escalation to human.

OTA Inbox

If you still receive Airbnb, Booking, and Vrbo in three applications, centralized Airbnb, Booking.com, and Vrbo messaging (Majordia Individual / Pro plan) changes daily life: bookings feeding the stay, less traveler copy-pasting. Touch Stay is not positioned as an OTA inbox; you will keep a channel tool alongside.

PMS

Guesty, Lodgify, Smoobu (and other tools via Repull) import on Majordia Pro: relevant for concierge services already on these PMS. Touch Stay relies on partnerships depending on zones — validate for your stack before migration.

Pricing and Total Cost of Ownership

Majordia (Indicative, see rates)

The Lite plan covers 1 property and 6 tiles — ideal for testing without a card. Individual / Pro plan offers a one-month trial, with capacity per property, AI + OTA + upsells according to tier. The 2% commission applies to guide upsells. The QR plate is included according to conditions (see pricing page).

Touch Stay

Touch Stay operates on a per property / subscription model depending on market and options. Add the cost of complementary tools if you keep a separate inbox, an external payment tile, or a premium design.

Total Cost = guide subscription + adjacent tools + time spent updating. A "cheaper" guide that doesn't collect extras can end up costing more in missed opportunity.

France Compliance: Guest Register and Declaloc

Neither Majordia nor Touch Stay replaces your local legal obligations. Majordia documents the subject via the guest register blog and a free PDF template. The guide serves to centralize traveler info; you remain responsible for storage and declarations.

For a 100% France STR portfolio, this local documentation and FR support can tip the balance — especially if your team is not comfortable in English for tool support.

Use Case: Which Solution for Which Profile?

Solo Host, 1 to 2 Properties, Tight Budget

Start with the Majordia Lite plan or the Touch Stay trial depending on your UX preference. Decisive criterion: do you want to test paid upsells from the first month? If so, Majordia is natively designed for that.

Concierge Service 5 to 30 Properties

Prioritize multi-property, team rights, booking import, and reporting. Majordia Pro + OTA platforms + PMS targets this profile. Touch Stay may suit if you already have a mature inbox and are mainly looking for an elegant guide.

Independent Hotel or Campground

Field service tiles, reception QR, spa or activity sales: both approaches work. Compare industry tiles (shop, spa, scheduling) and multilingual on a test stay.

You Are Already on Touch Stay and Satisfied

No reason to change for the sake of change. Evaluate a migration only if you are blocked by: extra payment, OTA inbox, or multi-property cost. A pilot migration on one property limits the risk.

Migration from Touch Stay to Majordia

1. Export Wi-Fi texts, rules, FAQ from your current guide
2. Create a pilot Majordia guide (15–30 min)
3. Configure 2–3 real upsells with Stripe
4. Téléchargez et imprimez le support QR code pour votre logement
5. Send the new link to the next booking only
6. Compare messages received and extra revenue after 3 stays

Our product FAQ details differences function by function.

Honest Limits of Majordia

Majordia is not a full PMS: you keep your main booking tool. AI and OTA are reserved for paid plans. The guest register is an organizational aid, not a legal substitute. The ecosystem remains younger than Touch Stay on some UK/US markets.

How to Test Both Solutions on a Real Stay

The best method is to compare both guides on the same content (Wi-Fi, rules, access) during three consecutive stays. Measure the number of messages received, the update time of a tile, and the extra revenue generated. The right tool is the one your team keeps up to date after the first month of enthusiasm, not the one that impresses during the initial demo.

FAQ

Is Touch Stay more "international"?

Touch Stay has a strong Anglo-Saxon presence. Majordia covers FR + EN (and guest locales) with a France product root. Choose according to the language of your team and your majority travelers.

Can I use both in parallel?

Yes for an A/B test on one property; avoid sending two links to the same traveler (confusion).

Is the free Majordia guide enough against Touch Stay?

To test the traveler journey, yes; for AI, upsells, and OTA, you need to go up in plan — as with any premium publisher.

Where to see a no-commitment demo?

Interactive demo page and free 1-hour video call for multi-property portfolios.

Conclusion

Touch Stay and Majordia meet the same basic need: a professional digital guide. Majordia differentiates itself especially when you want to collect for services in the guide, centralize OTA channels, and pilot a concierge service with a French cockpit — without stacking five subscriptions.

If you hesitate, test both on a real stay with the same Wi-Fi/rules content, then measure: number of messages, update time, extra revenue. The right tool is the one your team keeps up to date after the first month of enthusiasm.