WhatsApp is many travelers' preferred channel: Majordia integrates it into guidebook sharing and contact sections, making it easy to communicate without an extra app for guests.
Unread emails, ignored SMS: WhatsApp concentrates much of guest communication today, especially in vacation rentals and international travel. Majordia lets you send the digital guidebook link on WhatsApp from confirmation and show a direct contact button in the guidebook.
Guests open the guidebook in their browser — no install. WhatsApp delivers the link and keeps you reachable; the guidebook centralizes Wi‑Fi, access, services, and Stripe payments.
WhatsApp + Majordia
- Guidebook link shareable on WhatsApp from booking.
- Contact tiles with configurable WhatsApp CTA.
- Familiar channel: higher open rates than email.
- Complements SMS, email, and native sharing — no guest app.
WhatsApp at the heart of welcome
Configure your WhatsApp number (WhatsApp Business recommended for multi-property teams) in contact and share tiles. When a booking syncs or your PMS, send the personalized guidebook link.
Fewer repeat Wi‑Fi or code questions: the guidebook answers; WhatsApp remains for human follow-up.
Complements other channels
WhatsApp works alongside email, SMS, and native iOS/Android sharing. Pick the channel for your audience: families, international travelers, business stays.
Combined with a Partner PMS or OTAs for bookings and Stripe for upsells, WhatsApp completes the digital journey — from confirmation to checkout.
Set up WhatsApp
- 1Enter your WhatsApp Business number in guidebook settings.
- 2Enable contact tiles with WhatsApp button.
- 3On each imported booking, copy or automate guidebook link delivery.
- 4Handle chats on WhatsApp; the guidebook answers common questions 24/7.
Key takeaways
- Shareable guidebook link via WhatsApp at booking or before arrival.
- Contact and booking sections configurable with a WhatsApp button.
- Fewer lost emails, more replies on the channel guests already use.
- Complements SMS, email and native sharing (iOS / Android).
Connections are set up in your host dashboard: Settings → Connectivity.
