Hotels & Residences

The Majordia Room Directory brings together everything a guest needs to know within the first ten minutes: guest Wi-Fi, reception hours, air conditioning instructions, useful phone numbers, and floor plans. Each piece of information is displayed as a visual tile, automatically translated into the browser’s language. Travelers no longer need to flip through a binder or call room 9 to find out if breakfast is served until 10 a.m.

Unlike a printed PDF or a QR code that links to a generic website, the Majordia booklet is unique to each room, floor, or building, depending on your organization. You update a pool schedule or the daily menu, and it goes live immediately—no more reprints or outdated binders in the cabinets.

Independent hotels can enhance their premium image without investing in a costly proprietary app. Travelers experience modern hotel service comparable to that of chains that have been digitizing their guest experience for years. In just one afternoon, you can replace the room information binders—which are expensive to print and become obsolete as soon as a spa schedule changes—with this solution.

Continental breakfast, Sunday brunch, room service, pool bar, spa, and beauty treatments: create as many offerings as your establishment provides. Each menu item is a tile featuring photos, allergens, hours, and prices. Guests can browse and order without having to call the front desk back and forth—which is convenient when they’re still in their bathrobes or don’t speak the staff’s language.

Late check-in, room upgrades, minibar items, and partner activities are sold online via Stripe. You approve requests from the dashboard; revenue from these additional sales appears in your statistics. Boutique hotels and aparthotels increase their average transaction value without hiring additional front desk staff.

To learn more about sales strategy, our article on the digital hotel and campground guide explains how to organize sections on dining, activities, and on-site services based on your business. City break aparthotels mainly sell late check-out and breakfast packages; resort hotels promote spa services, excursions, and room upgrades with ocean views.

International guests account for a growing share of hotel revenue. Majordia displays the guest guide and Majord'IA in the traveler’s language—French, English, Spanish, German, Italian, and more—without having to manually translate each tile for every stay. A Japanese or Scandinavian guest can immediately understand the instructions for the spa, parking, and room service.

The "Reviews" tile directs travelers to Google, Booking, or TripAdvisor at the right moment during their stay—after a positive experience, not during a rushed checkout. You can boost your average rating ethically, without pestering the customer. The built-in guestbook also collects private feedback before it’s published publicly.

Majord'IA answers questions about schedules, amenities, and services based on your content. At night and on weekends, when front desk staff are limited, travelers can manage on their own—fewer calls to the switchboard, higher perceived satisfaction. Unusual requests are escalated to Conversations for prompt human assistance.

Hotel groups and aparthotel chains manage multiple locations from a single management dashboard: shared template books, duplication by property, team roles (management, front desk, rates manager), and aggregated statistics. A change to the breakfast menu at the pilot property is replicated with a single click across the other hotels in the network.

OTAs (Airbnb, Booking, Abritel) for both Individual and Pro plans; nine PMS systems via the Connection Assistant or direct links to Guesty and Beds24 in the Pro plan. The report updates automatically when a reservation is made—no double entry required. Pricing managers track revenue from paid services by property and by room type.

One-month free trial at your pilot property: Test the room directory in about ten rooms, measure the reduction in repeat calls and the upsell conversion rate before a full rollout. The return on investment is often achieved within a few weeks, based on time saved at the front desk and in-room extras sold.