Vacation Rentals & Concierge Services

Vacation Rentals

Digital guest book, Majord'IA, and paid services for your vacation rentals, villas, and apartments—one QR code or QR code per property, with no app to install.

Stone vacation rental with a garden — Majordia Digital Welcome
Photo: Unsplash — a typical vacation home equipped with a digital welcome guide
  1. QR code guidebook per property
  2. AI assistant based on your content
  3. Centralized orders and statistics

Connected booking platforms

Airbnb, Booking.com, and Abritel (via the Vrbo channel) sync into Majordia. Centralize OTA bookings and automatically feed stay dates, guest details, and arrival context into the digital guidebook.

Whether you manage a studio in the city, a vacation rental in the countryside, or a portfolio of ten apartments on Airbnb and Booking, the same scenario plays out every week. The guest arrives tired, looks for the Wi-Fi password, can’t find the dishwasher instructions, and sends you three messages at 11 p.m. Meanwhile, you’re juggling housekeeping, keys, and OTA follow-ups. A well-designed digital welcome guide turns this friction into a premium experience from the very first minute—without a static PDF or a yellowed binder on the coffee table.

Majordia is designed for hosts and concierge services for vacation rentals: a unique web page for each property, accessible by scanning a QR code or an QR code at the entrance. You can centralize house rules, amenities, paid services, and a local guide in modular tiles; Majord'IA answers frequently asked questions based on your content; and your paid services are sold online via Stripe. The same tool enhances the guest experience, boosts your team’s productivity, and increases the profitability of your property portfolio—whether you’re a solo host running a vacation rental or the manager of a regional concierge service.

Seamless Check-In: Wi-Fi, Access, and Instructions with a Single Scan

Short-term rental guests want three things right away: to connect to the internet, enter the accommodation, and understand the rules without having to contact the host again. Majordia brings it all together on a seamless mobile page—branded with your colors, multilingual, and updated in real time. No more screenshots of Wi-Fi passwords on WhatsApp or instructions lost in a 40-message Airbnb thread.

Place an QR code or a QR code at the entrance, in the key box, or on the fridge: guests can access the guidebook without downloading an app. The Wi-Fi, Access, House Rules, and FAQ tiles cover 80% of the questions that used to flood your inbox. For late arrivals, self-check-in naturally revolves around the guidebook: codes, schedules, and emergency contacts are all in one place.

As a host, you only need to update a house rule once, and it will apply to all future stays. You can see which sections are being viewed in your statistics—which is helpful for knowing whether your guests are actually reading the rules about noise or trash sorting before a neighbor complains.

Paid services: late check-out, housekeeping, local food basket

Vacation rentals are no longer limited to rent: hosts who offer à la carte services increase their profit margin without adding to their daily workload. Majordia transforms your listing into a discreet sales showcase: late check-out on Sundays, mid-stay cleaning, a welcome basket, baby crib rentals, or firewood for the stove in your vacation rental. Each service is visible exactly when the traveler needs it—not buried in a welcome message.

Each listing is a visual tile featuring a photo, clear schedules, options, and prices. Travelers book in their own language; payment is processed through Stripe (secure payments); you approve or decline bookings from the dashboard. No more back-and-forth messaging asking, “Is mid-stay cleaning available on Thursday?”—everything is self-service. Check out our guide on paid services for hosts to set the right prices and timing.

Multi-property management companies replicate their service catalogs across properties, adjust prices by area, and track revenue from additional sales in a single dashboard. For a portfolio of fifteen apartments, a few dozen euros in services sold per stay amounts to several thousand euros in paid services annually.

AI Assistant and Messaging: Fewer Follow-ups, More Peace of Mind

Majord'IA reads your handbook—tiles, FAQs, instructions—and responds to travelers 24 hours a day in their own language. “Where should I park the car?”, “How do I turn on the heat?”, “Is the washing machine broken?”: The assistant handles these common questions while you’re sleeping or managing a property between bookings.

When a request goes beyond the scope of the guide, the conversation is flagged for human intervention. You can then take over via Conversations Majordia or your usual channels (email, text message, WhatsApp). AI doesn’t replace the host-traveler relationship when it comes to sensitive topics—it filters out the noise so you can focus on what matters.

OTA (Airbnb, Booking, Abritel) for both Individual and Pro plans; nine PMS systems via the Connection Assistant or direct links to Guesty and Beds24 in the Pro plan. Majordia synchronizes reservations and guest information: the correct guest booklet opens for the correct stay, with no need to re-enter data. Your team saves hours each week on pre-arrival communication.

Growing Without Compromising Quality: From Single-Property to Multi-Property

Going from two to twenty properties shouldn't increase the time spent responding to guests tenfold. Majordia offers template check-in guides, the ability to duplicate content across similar properties, team roles (owner, manager, housekeeping), and a consolidated view of statistics and orders.

Concierge services standardize the guest experience while personalizing each unit: the same layout, with amenities tailored to the neighborhood or the property. Individual owners benefit from the same level of professionalism as a hotel chain—a consistent image, better reviews, and less operational stress.

One-month free trial for one or more properties: test the guidebook, Majord'IA, and upselling opportunities for your next housekeeping service between stays before rolling it out across your entire portfolio. QR codes are included when you activate a paid plan—they can be installed in five minutes at the entrance to each unit. You’ll see the impact from the very first week: fewer messages, higher ratings, and initial revenue from add-on sales visible in the dashboard.

What Majordia Actually Changes for Hosts

  1. Up to 70% fewer repetitive messages: Wi-Fi, access, and rules available immediately after scanning; AI updates at night and on weekends.
  2. Measurable paid services: late check-out, housekeeping, and local food baskets sold online with secure Stripe payment.
  3. Multilingual professional image: a branded booklet that rivals a hotel’s welcome materials—even for an Airbnb studio.
  4. Multi-property management: statistics, OTA/PMS integrations, and content duplication to grow without chaos.

Get Started in Four Steps

  1. 1Create your Majordia account and add your first listing (address, photos, property type).
  2. 2Create your own booklet: Wi-Fi tiles, Access, Rules, Local Guide, Services — or start with an existing template.
  3. 3Connect Airbnb, Booking.com, or Abritel (Individual/Business) or your PMS (Business) to sync reservations; enable Majord'IA and your Stripe add-on sales.
  4. 4Place the QR code or QR code at the entrance, send the pre-arrival link, and track views and orders in the dashboard.

Majord'IA, your digital concierge in your guest's pocket

24/7 AI concierge available to instantly answer your guests' questions about accommodation, access, and neighborhood.

Learn more →

Learn more on the Majordia blog

Practical Guides for Hosts, Hoteliers, and Campground Managers — written by the Majordia team.

View all resources

Frequently asked questions

Is Majordia compatible with Airbnb and Booking.com?
Yes. OTA (Airbnb, Booking.com, Abritel via Vrbo): Personal and Pro plans. PMS: nine software options via the Connection Assistant or direct links to Guesty and Beds24 — Pro plan. The guest log adapts to the imported reservation; OTA conversations are centralized in Majordia. No more need to manually copy and paste guest contact information.
How many properties can I manage?
Lite Plan: 1 property. Personal Plan: up to 4 (€9 + €6 per property). Pro Plan: 5 included, then €4 per additional property—ideal for more than 4 properties or when using a property management system (PMS). 1-month trial to test on one or more properties.
Does the traveler need to install an app?
No. The booklet is a mobile-optimized web page that can be accessed by scanning a QR code, tapping an QR code, or clicking a short link. No download is required, and travelers do not need to create an account.
Is Hostaway supported?
Yes: Hostaway via the Connection Assistant (Pro Plan), as well as Guesty, Lodgify, Smoobu, Beds24, BookingSync, Hospitable, iGMS, and OwnerRez. On the Individual plan, connect Airbnb, Booking.com, and Abritel directly.
Are payments for additional sales secure?
Yes. Payments are processed through Stripe (secure payments). No card information is stored on Majordia’s servers. You receive payment for services (housekeeping, late check-out, local shopping basket, etc.) directly into your bank account after enabling online payment processing, with order tracking available in the host dashboard.

Give your teams an up-to-date booklet, everywhere

1-month trial · Card optional · Free QR code with card · Cancel in one click.

Card optional at signup · With card: complimentary QR code shipped free · No charge until trial ends · Cancel in 1 click