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AI Assistant

AI Butler — Travel Assistant

A “Chat” section in the guidebook: The AI responds based on your content (Wi-Fi, rules, services), 24 hours a day, in the traveler’s language—without any complex setup.

1-month free trialSee the interactive guidebook
Majord'IA

Majord'IA, your digital concierge in your guest's pocket

Majord'IA is available 24 hours a day through your account. Included with the Personal and Pro plans; available for €1.99/month with the Lite plan.

  • Visible as soon as the guidebook opens (QR code grid)
  • Answers based on your guidebook, not random content from the internet
  • Human handoff: email, SMS, WhatsApp or phone — visible thread in Conversations
Activate Majord'IA

AI with no heavy setup

  • Majord'IA reads your guidebook content (sections, FAQ, instructions).
  • No complex configuration: you edit your guidebook as usual.
  • The more complete the guidebook, the more accurate the answers.

When a human takes over

If Majord'IA can't answer, the conversation is flagged. You reach out to the guest by email, SMS, WhatsApp or phone — the same channels as your Contact section.

  1. The guest asks a question outside the guidebook's scope.
  2. Majord'IA raises an alert and marks the thread "human needed."
  3. You reply from Conversations or your usual apps.

Travelers want an answer now, not in two hours when you’re done checking in the guest at the neighboring property. Majord’IA is the assistant built into the Majordia app: it appears as a section with a “Chat” icon; travelers can open the chat with a single tap and ask their question in natural language.

Unlike a generic internet-based assistant, Majord'IA draws on what you’ve written—sections, FAQs, guidelines, and schedules. You don’t need to enter any technical configuration; you simply update your handbook as usual. The AI references your content and stays within the context of your institution.

Answers found in your workbook

Each response is based on the information provided about the property: Wi-Fi password, pool rules, check-out procedure, and available services. If any information is missing from the guide, the assistant will point it out rather than make something up—you retain editorial control.

Frequently asked questions (“What time is check-out?” “Where can I park my car?”) are handled automatically. You can track the volume in the statistics and focus on the topics that generate the most inquiries. It’s a virtuous cycle: fewer repetitive messages, more time for personalized service.

Majord'IA supports multiple languages: an international traveler asks a question in their own language and receives a clear, understandable response based on your content. Ideal for Airbnb, Booking, and urban hotels—without having to hire a multilingual team available 24 hours a day.

A seamless travel experience

On mobile devices, the chat opens in full-screen or panel mode depending on the context; travelers can return to the sections of the guide without losing their place. The tone remains professional and reassuring—it’s a digital concierge service, not just a gimmick.

The Majord'IA section is visible as soon as the booklet opens, just like Wi-Fi or Contact. You can choose to feature it on the home screen to help travelers become more self-sufficient. The marketing screenshots reflect how it actually looks for your fellow hosts.

The assistant can also direct users to a specific section (menu, local guide, paid service) when a visual response is more effective. You can turn a text-based question into an opportunity for users to discover your offerings—without any aggressive sales pitch.

You stay in control of the human element

When a question goes beyond the scope of the chatbot’s script or requires a decision (such as a refund or an urgent technical issue), Majord'IA flags the conversation for human intervention. The thread appears in Conversations with the appropriate status.

You can then respond via email, text message, WhatsApp, or phone—the same channels as your Contact page. Nothing gets lost in an AI silo: your team takes over with the entire history right in front of them.

1-month free trialSee the interactive guidebook

Enable Majord'IA in Four Steps

  1. 1Publish a booklet that includes, at a minimum, Wi-Fi information, rules, and FAQs.
  2. 2Enable the "Majord'IA" section from the housing section editor.
  3. 3Try out the traveler preview chat with real questions.
  4. 4Track conversations and "human-assisted" follow-ups from the dashboard.

Frequently Asked Questions

Do I have to set up the AI myself?
No. Majord'IA reads the content of your booklet. Fill out the sections and FAQs—that's your only "setup."
Does AI make up information?
She prioritizes the content of your brochure. If there’s a gap, she’ll say she doesn’t have the information rather than making up schedules or prices.
Can I see what travelers are asking?
Yes: conversation history and aggregated statistics in the dashboard to improve the booklet.
What happens if the AI doesn't know the answer?
The conversation is flagged for human follow-up. You are notified and respond via Conversations or your usual channels.

Give your teams an up-to-date booklet, everywhere

1-month trial · Card optional · Free QR code with card · Cancel in one click.

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Card optional at signup · With card: complimentary QR code shipped free · No charge until trial ends · Cancel in 1 click